Electronic
commerce
(e-commerce)
In 2025, 82% of Quebec adults made at least one online purchase, compared with 49.4% in 2014 (1)(2): e-commerce is now part of everyday habits. People used to be less inclined to order items online with a credit card because of the security risks (often only perceived) that this could pose.
Good online service
Today, as the internet reaches into almost every sphere of our lives, perceptions of online shopping are changing, so more and more consumers don’t hesitate to buy the products and services they need online. For consumers, shopping on the web means saving time thanks to the ease of use and speed of the web.
So you can’t afford to miss this opportunity for your business. If it suits your field, you absolutely must give consumers access to a site where they can easily and quickly buy the products they are looking to purchase.
The marketing professionals at Virus Santé Communication will build an attractive site for your business that is easy for consumers to use.
When your customers deal with a member of your staff in person, you want them to receive impeccable customer service that answers their questions and meets their needs. The same must be true when these customers visit your website.
You should think of your site as a salesperson who, in exchange for a few clicks, has the answer to every question. It must also let customers complete their transaction easily, so they can go from “I want to buy this product” to “I bought this product” quickly and without a hitch.
Several techniques can be used to help you offer excellent service through your site, which is why turning to healthcare web marketing professionals means you won’t miss a single opportunity.
Let’s talk about your web marketing
Don’t neglect the mobile version of your website
Using mobile devices to go online is steadily gaining ground on traditional computers. With this in mind, it is vital that your transactional website lets consumers on a mobile device easily complete a transaction.
To do this, your website must be optimized for mobile devices, an essential criterion for any business that wants to keep up with trends.
A secure site
Since a transactional site involves an exchange of money that requires obtaining private information from consumers (address, credit card number, etc.), transactions must be secure at all costs. That way, your customers’ information won’t fall into the wrong hands and you will keep their trust for future transactions.
At Virus Santé Communication, we use the best servers to guarantee the security of your transactional site.
Our e-commerce services
Our team will help you make your products and services available to consumers who shop online, so your business can reach new horizons.
Our services will allow you to:
Put a catalogue of the products/services you sell online;
Let consumers fill their shopping cart online;
Receive secure payments;
Track the delivery of your products;
Offer after-sales service to your customers.
Don’t wait any longer to seize the opportunity that online commerce offers your business. Trust our multidisciplinary team to set up a transactional website that meets the reality of today’s consumers!
Browse our portfolio to discover our e-commerce projects.
